COVID

IMPORTANT INFORMATION (SAFETY MEASURES SARS-CoV-2)

MANDATORY USE OF A MASK THROUGHOUT THE HOTEL

 

We inform of the new Decree Law 379/2021 of November 24 of the Government of Andorra regarding sanitary measures as of Monday 11/29/2021, they dictate that all tourist accommodation;

 

Access control:

  • Request the vaccination certificate or have a negative diagnostic test for SARS-CoV-2 (PCR or TMA CERTIFIED done before 72 hours of arrival at the hotel or quick antigen test CERTIFIED performed 12 hours before arrival at the hotel). Required for all clients aged 16 and over.

 

 

PRINCESS RESTAURANT:

Shifts will be applied to be able to offer a safe capacity:

 

BREAKFAST:               7:30 - 8:00 - 8:30 - 9:00 - 9:30

DINNER:                     19:30 - 20:00 - 20:30 - 21:00 - 21:30

          

Due to the restrictions by the Covid-19 the capacity of the Restaurant is limited.

The allocation of schedules will be requested at the hotel reception upon arrival.

The hours assigned for breakfasts and dinners must be respected.

In case of delay, you will not be able to access the Restaurant.

Restaurant doors will close 15 minutes after each lunch and dinner shift.

  • Breakfast: buffet
  • Dinner: buffet

 

LOUIS XV RESTAURANT:

Shifts will be applied to be able to offer a safe capacity:

 

BREAKFAST:               7:30 - 8:00 - 8:30 - 9:00 - 9:30 - 10:00

DINNER:                     20:00 - 21:00 - 22:00

 

Due to the restrictions by the Covid-19 the capacity of the Restaurant is limited.

The allocation of schedules will be requested at the hotel reception upon arrival.

The hours assigned for breakfasts and dinners must be respected.

In case of delay, you will not be able to access the Restaurant.

Restaurant doors will close 15 minutes after each lunch and dinner shift.

  • Breakfast: buffet
  • Dinner: Menu served at the table

 

(Restaurant Louis XV: OPEN FROM DECEMBER 03, 2021)

 

WELLNESS CENTER:

In order to offer the security measures provided by the government, we will offer a limited capacity of 45 people per shift. The shifts that will be offered will be 1 hour per person (direct reservation at the reception) and will have a special rate of €12.00 per adult (from 13 years) and a special rate for children of €8,00 (children from 3 to 12 years both ages included) always on reservation and direct payment at the hotel.

 

The schedule will be as follows:

 

From 04/December/2021 to 17/April/2022

From Monday to Saturday:

Adults: 10:00 a.m. to 9:00 p.m.

Children from 3 to 12 years old: 2:00 p.m. to 6:00 p.m.

Sunday:

Adults: 09:00 to 20:00

Children from 3 to 12 years old: 11:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m.

Entry authorized for children from 3 to 12 years old always accompanied by an adult.


TECHNICAL SHUTDOWN FOR MAINTENANCE FROM 04/24/2022 to 04/29/2022 (both dates included)


From 18/April/2022 to 30/November/2022

Monday to Friday:

Adults: 1:00 p.m. to 8:00 p.m.

Children from 3 to 12 years old: 1:00 p.m. to 4:00 p.m.

Saturdays:

Adults: 10:00 a.m. to 9:00 p.m.

Children from 3 to 12 years old: 1:00 p.m. to 4:00 p.m.

Sundays:

Adults: 09:00 to 20:00

Children from 3 to 12 years old: 9:00 a.m. to 11:00 a.m. and 4:00 p.m. to 6:00 p.m.

Entry authorized for children from 3 to 12 years old always accompanied by an adult.

 

PIANO BAR (cafeteria):

Open to the public from 08:30 to 00:00

 

AQUARIUM BAR (cafeteria):

Open to the public from 16:00 to 00:00

 

BOWLING ALLEY:

Open to the public from 17:00 to 01:00

 

OUTDOOR POOL:

Next scheduled opening from 11/ June/2022 to 11/September/2022.

Hours: from 10:00 to 19:00

Service not controlled by lifeguard.

 

EXCURSIONS:

Upcoming excursions planned for summer from 13/ June/2022 to 10/ September/2022.

 

MINICLUB:

(Temporarily closed due to SARS-CoV-2 restrictions)

 

PARKING INFORMATION:

Outdoor paid parking € 13.00 per night.

Indoor paid parking € 18.00 per night.

For the two car parks areas, places are limited, subject to availability at the time of your arrival.

There is also a large free communal parking at 150mts. of the hotel.

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