COVID

IMPORTANT INFORMATION (SAFETY MEASURES SARS-CoV-2)

COMPULSORY USE OF A MASK THROUGHOUT THE HOTEL


PRINCESA RESTAURANT:

Shifts will be applied in order to offer a safe capacity:


BREAKFAST: 7:30 – 8:00 – 8:30 – 9:00 – 9:30   

DINNER: 20:00 - 21:00 - 22:00


Due to the Covid-19 the restaurant capacity is limited.

The assignment of schedules must be requested at the hotel reception.

The assigned hours for breakfast, lunch and dinner must be respected.

In case of delay you will no longer be able to access the Restaurant.

The doors of the restaurant will close 15 minutes after each lunch and dinner shift.

They must mark the entry time at the Check-In.


We cannot offer a buffet to customers (they cannot take the food themselves) for this reason we will proceed as follows:

  • Breakfast: assisted buffet
  • Dinner: served at the table


(The Louis XV Restaurant will be closed)


WELLNESS CENTER:

Due to government regulations we will not be able to offer all the services of the Wellness Centre since there are closed spaces that cannot be opened to the public (Hammam, saunas, ...) for this reason we will offer the following areas to clients:

  • Water area (Jacuzzi and lagoons)
  • Path of sensations


In order to offer the security measures provided by the government, we will offer a limited capacity of 20 people per shift. The shifts that will be offered will be 1 hour per person (direct reservation at the Wellness Centre) and will have a special rate of €5.00 per adult (from 12 years old) and a special rate for children of €3,00 (children from 3 to 11 years old, both ages included), always on reservation and direct payment at the hotel.

The timetable will be as follows:

  • Monday to Thursday: from 1:00 p.m. to 8:00 p.m.
  • From Friday to Sunday: from 10:00 a.m. to 9:00 p.m.

The children's schedule will be as follows:

  • Monday to Sunday: from 1:00 p.m. to 4:00 p.m.


PIANO BAR (cafeteria):

Due to the new measures imposed by the Government of Andorra, only take away service and room service can be offered.

(temporarily until 26/oct/20 - extendable)


BOWLING ALLEY:

Due to the new measures imposed by the Government of Andorra, it will remain closed to the public.

(temporarily until 26/oct/20 - extendable)


OUTDOOR POOL:

Summer season service. At this time, it is not available.


EXCURSIONS:

Summer season service. At this time, it is not available.


MINICLUB:

Closed


Parking Information:

  • Free outdoor parking.
  • Indoor parking fee € 10 / day and it is not possible to book in advance.

For both, places are limited, subject to availability at the time.

There is also a large free communal parking 150 meters away. of the hotel.


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